Trethiggey Holiday Park Rules
Welcome to our holiday park. Our aim is for all our customers to have a safe & enjoyable stay at our park. Please take a moment to read the following, your understanding & co-operation is appreciated regarding the holiday park rules.
- Dogs – Strictly a Maximum of 2 dogs allowed per booking. Dogs must be kept on leads at all times while on the holiday park, this includes in the lakes area & dog walk area. Dogs must not be left unattended at any time. Owners are responsible for cleaning up after their dogs also. Dogs are not allowed in the Toilet & Shower blocks. CCTV covers the holiday park. Customers who do not follow these rules will have their booking cancelled without refund & will be asked to leave the holiday park. We have a restriction on certain breeds of dog. These include Pit Bull Terriers, Japanese Tosa, Dogo Argentino, Fila Brasiliero or crosses of the same
- Excessive noise is unacceptable. Quiet time is strictly 10.30 pm to 8 am. We do not tolerate loud and/or abusive behaviour on the site. Anyone found causing loud noise or is abusive to other customers & or staff will be removed from the site with immediate effect & without refund.
- Parents, please ensure you know where your children & teenagers are, you are responsible for your child’s behaviour & they must be supervised particularly in the lakes area, play area, games rooms & shower blocks. You are responsible for their behaviour/any damage if not supervised. In respect of other campers, we expect your children to be quietly back at your pitch by 10 pm. Quiet time is 10.30 pm.
- Children are not allowed at the Lakes area unless accompanied by a responsible adult. Due to vandalism & also danger to life, children are not allowed in lakes area unaccompanied any anytime. CCTV covers this area & any unaccompanied children will be reported to the Managers. Parents are responsible for knowing their children’s where abouts at all times. Swimming is also not allowed in the lakes area, this also is a danger to life.
- You must pitch up on the pitch you have been allocated & not any other pitch. Pitches are allocated based on the pitch booked & unit & some pitches that appear empty may be booked by other customers. If there is a valid reason for you needing to move from your allocated pitch please contact Reception in advance to check availability first.
- We allow 1 electric hook-up per pitch & do not allow splitters to be used. If you require use of an additional hook-up there is an extra charge of £8 per night & extra hook-ups are subject to availability. Any extra hook-ups plugged in will be removed if not paid for in-advance.
- Flying kites is not permitted on the holiday park due to overhead power lines.
- We don’t allow customers to have home shopping deliveries to the holiday park i.e., Tesco’s, Morrisons, Asda etc.
- The speed limit is 5MPH across the site. PLEASE DO NOT SPEED AROUND THE SITE. If you are caught speeding, you will be asked to park your car in reception for the duration of your stay. CCTV covers the park 24/7.
- No vehicle movement on the site from 11 pm to 7 am – including in, out & around the holiday park.
- 1 car allowed to be parked per pitch, any extra cars must be paid for as an extra car & parked in a designated bay on the site. Please do not park on other people’s pitches. No sign-written commercial vehicles allowed to be parked on site at ANY TIME. please do not park on vacant pitches or anyone else’s pitch.
- All tents, motor homes, caravans must be sited 6 metres apart to comply with fire regulations. Units must be pitched as advised by the park Manger/staff on the pitch. Caravans & awnings must be pitched as advised by staff. Please do no to pitch your caravan/awning the opposite way as this will not comply with fire regulations.
- Camping & Touring check-in times are 10.30 am to 6 pm. Holiday Rental check-in times are 12 noon to 3 pm.
- Check Out Times – touring & camping pitches please vacate by 10.30 am on your day of departure – holiday rentals please ensure you check out by 9 am on your day of departure.
- Please take note of the fire equipment points.
- Generators are not allowed to be used on the holiday park at ANY time.
- Smoking is not permitted in any park buildings or in our holiday homes.
- The flying of drones is prohibited in or around the holiday park.
- Open fires are not allowed on site. BBQs are allowed but please keep them off the grass. There are BBQ blocks located at the top & bottom of the site which you can use to lift your BBQs off the grass. Please allow your BBQ to cool to cold before disposing of the coals etc. in the bin.
- Children on bikes must be accompanied by an adult. In the evening when its dark bikes & scooters are not permitted to be ridden around the site in case of an accident.
- Children using the play area must be always under the supervision of an adult. The maximum play age is 12 years old.
- We recommend you have a torch with you when camping as the holiday park is dimly lit in the evenings.
- Do not drop litter, it can be hazardous to children and animals. Use the rubbish points & please recycle as much as possible.
- The bins provided on site are for general waste & recycling only. Any camping equipment is not allowed to be put in the bins – CCTV covers the bin areas – Please take it home with you.
- Visitors will be liable for any damage they cause to park property.
- Trethiggey accepts families, family groups & couple bookings only. Group bookings are not allowed. Group bookings may be cancelled upon arrival without refund.
- Any injury sustained on the park must be reported to reception.
- Trethiggey accepts no responsibility for personal injury or loss or damage to property and persons using the park facilities do so at their own risk.
- If you decide to cut short your stay & leave earlier than your departure date no refund will be issued.
- Management, reserve the right to ask anyone to leave the park for breaching any rules or for involvement in unacceptable behaviour.
